International Student Help Desk
The International Student Help Desk is a support corner that aims to answer questions from all international students related to academics, campus life, daily life, translation support, etc. Staff at the Help Desk are Tohoku University students themselves.
International Student Help Desk (in Japanese)
The International Student Help Desk is brand new corner that started in April 2019 which aims to support international students not only with their campus life but also concerning daily life in Japan.
Here are some common questions we receive:
● How can I connect to the eduroam Wi-Fi?
● What does this letter that I got in the mail mean? (Pension, health insurance, bank account, etc.)
● Where can I find information about part-time jobs, scholarships and housing?
● How can I apply for a credit card?
Staff at the Help Desk are all fellow Tohoku University students. All of the staff can speak Japanese and English, and also their native languages such as Chinese, Indonesian and Korean.
The Help Desk staff have various resources to answer your questions and they can even share their own experiences with you.
Please feel free to use our services and consult with us.
| Hours | Please check the schedule on our Facebook and Instagram pages. |
|---|---|
| Location |
【In-person】 Kawauchi North Campus: 1st floor, Education and Student Support Center(A01), Kawauchi Campus MAP Kawauchi South Campus: International OASIS, New Humanities Building (C14) MAP ＊ Aobayama New Campus: Entrance of Aobayama Commons (J41) MAP＊＊ Aobayama East Campus: 3rd floor, School of Engineering Center Hall (C01) MAP＊＊ ＊ Open only in late March & April for Spring Semester, then late September & October for Fall Semester ＊＊ Open once a week for a limited period. 【Google Classroom】 Class code: wfm3mxf |
| Contact |
helpdesk*grp.tohoku.ac.jp (please replace the "*" with "@") ＊We also accept questions and consultation by e-mail. |
| Language | All staff can speak English, Japanese and their native languages. For availability of languages other than Japanese and English, please check the schedule on our Facebook and Instagram pages. |
For the newest updates and more information, check out the following link: